The brains behind your AI

Harnessing AI to enable future‑fit businesses.

We help businesses and organisations of all shapes and sizes across New Zealand and Australia power their people and processes with AI, to standardise, scale and optimise their operations.

Industries we work across

HealthcareConstructionManufacturingEngineeringEducationHospitalityProfessional ServicesRetail & WholesaleGovernmentFinancial ServicesNot-for-ProfitTechnologyMarketingE-commercePropertyAgricultureStartupsHealthcareConstructionManufacturingEngineeringEducationHospitalityProfessional ServicesRetail & WholesaleGovernmentFinancial ServicesNot-for-ProfitTechnologyMarketingE-commercePropertyAgricultureStartups
Karrina Mountfort presenting at the New Zealand IT & AI Job Forum, University of Auckland

What we do

Roadmap, build, maintain: one clear path to AI that works.

We start with your people, map where AI genuinely helps, build it into the way you already work, and stay to keep it running well.

20+ years

Connecting people, process and technology

Hands-on

Led personally by Karrina, not outsourced

Vendor-neutral

Paid for honest advice, never to sell tools

Roadmap & strategy — Webbased AI01

Roadmap & strategy

A roadmap around your workflows.

Map where you are, find where AI genuinely fits, and build a prioritised, board-ready roadmap.

Explore roadmap & strategy
Build & implement — Webbased AI02

Build & implement

Build it out across the org.

Build the right tools, roll them out and embed them in your workflows, people and operations.

Explore build & implement
Govern & maintain — Webbased AI03

Govern & maintain

Keep it safe, current and learning.

Ongoing support for your tools and services, updated as your needs change, with upskilling for your team on demand or on a schedule.

Explore govern & maintain

How it works

How it all stacks up.

Every roadmap builds the same way: from the systems you already run, up to the people who use AI every day.

  1. 05

    Your people

    Using it every day, confident and supported, with the guardrails in place.

    GuardrailsUpskilling on your toolsSupport
    Govern & maintain →
  2. 04

    AI assistants & agents

    The tools that do the work: drafting quotes, building reports, answering customers.

    QuotingReportingCustomer replies
    Build & implement →

  3. Your business brain

    Your knowledge, rules and processes in one place, so every tool works the way you do.

    KnowledgeRule bookProcesses
    Roadmap & strategy →
  4. 02

    MCP connectors

    The secure plugs we build into each system, so your AI reads live data with your permissions.

    Connect what is readyBuild what is notRead-only first
    Build & implement →
  5. 01

    Your systems

    What you already run. We start here and work up.

    XeroYour ERPMicrosoft 365CRM
    Roadmap & strategy →

Trusted by teams across Aotearoa & Australia

WheelersBusiness SouthArchishadeTauranga Business ChamberPhysiotherapy New ZealandNZ Auto TrapsBusiness CentralPunchbowl PackagingWellington Chamber of CommerceSisters United AotearoaWheelersBusiness SouthArchishadeTauranga Business ChamberPhysiotherapy New ZealandNZ Auto TrapsBusiness CentralPunchbowl PackagingWellington Chamber of CommerceSisters United Aotearoa

How we work

People first. Workflows before tools.

Every engagement starts with your people, because AI should accelerate good workflows, not entrench bad ones.

We start by understanding how your business actually runs: your people, your systems and what you are trying to achieve. Understanding comes before strategy. Strategy comes before spend.

  • Discovery sessions with your leaders
  • Current-state review
  • A shared picture of where AI fits

We map your existing workflows end to end, identifying where they are working, where they are breaking, and where they no longer fit the business you are becoming.

  • Workflow and capability audit
  • Friction and opportunity identification
  • AI readiness baseline

Before any technology gets added, we ensure your workflows are sound and standardised. AI should accelerate good workflows, not entrench broken ones.

  • Workflow redesign and standardisation
  • Governance and policy frameworks
  • ROI-first prioritisation roadmap

With strong workflows in place, we identify which AI capabilities genuinely add value, and apply only those. No vendor lock-in. No shiny-object distractions.

  • Tool selection and configuration
  • System integration and automation
  • Pilot deployment and iteration

We shift your team into AI-assisted ways of working, lifting capacity without lifting headcount in lockstep. We stay until it is yours to own.

  • Change management and adoption
  • Ongoing optimisation cycles
  • Quarterly reviews and compliance monitoring

Who we work with

Sectors right across
New Zealand and Australia.

AI creates value differently in every industry. We bring sector-specific experience so you are not starting from first principles, we already understand your workflows, constraints, and competitors.

Healthcare

Clinical ops, admin automation, patient communication

Construction

Estimating, project management, site reporting

Manufacturing

Production planning, quality control, supply chain

Engineering

Design workflows, documentation, project delivery

Education

Student support, assessment, institutional admin

Hospitality

Reservations, guest experience, procurement

Professional Services

Knowledge management, client work, proposal generation

Retail & Wholesale

Demand forecasting, inventory, customer service

Government

Service delivery, document processing, consultation

Financial Services

Compliance, reporting, customer advice support

Not-for-Profit

Impact reporting, grant management, stakeholder comms

Technology

Product development, support, internal ops

Marketing

Content, campaigns, research and reporting

E-commerce

Merchandising, customer service, demand forecasting

Property

Listings, transactions, tenant and asset management

Agriculture

Farm operations, agritech, compliance and reporting

Startups

Lean teams moving fast, AI built in from day one

Transport & Logistics

Fleet, freight, routing and supply chain

Legal

Contract review, research, matter management

Insurance

Claims, underwriting, customer service

The return

Real results. Measurable outcomes.

60–90min
saved per person, per task through AI-enabled workflows
$14–22k
annual productivity value per person, based on ANZ salary benchmarks
Weeks
typical payback period from first deployment, not months, not years
20+years
technology leadership across New Zealand and Australia
Book a discovery conversation
Karrina Mountfort speaking at the PNZ Business Symposium 2025

In their words

“Our strength is years of experience, identifying the real problem, delivering a solution that fits, and enabling the team to own it.”

Karrina Mountfort

Founding Chief Innovation & Technology Officer, Webbased AI

What we prevent

AI FOMO

Chasing tools because competitors are. Buying software before defining the problem. We slow this down and save the spend that would have been wasted.

Skipping your people

Rolling out AI without taking your team with you. Adoption fails not because the technology is wrong, but because the change process was absent.

Loose governance

Using AI without policies or guardrails. One incident can undo months of goodwill. We build governance frameworks before they are needed.

The team

Meet the brains behind your AI.

A small, hands-on team led by Karrina. The same people plan it, build it and look after it, so nothing gets lost in a hand-off.

About us

Alexander

Hasan

Bella-Rose

Ethan

Jennifer

Bentley

Begin your AI journey

Work with people who have done this before.

A thirty-minute discovery conversation. No pitch deck. No commitment. Just a clear picture of where AI can take your organisation.

Book a discovery call